Who we are

KSP LABS LLC values your privacy and the protection of your Personal Data. This KSP LABS LLC Privacy Notice (“Notice”) explains how we collect, store, use, share, transfer, delete, and process information collected from or about you (“Personal Data”) by KSP LABS LLC Inc., and any directly or indirectly controlled affiliate or subsidiary thereof (collectively, KSP LABS LLC “we,” “our,” or “us”). As an international company, KSP LABS LLC has multiple legal entities in different jurisdictions that are responsible for the Personal Data they process, and we process Personal Data in accordance with these applicable laws and regulations.

KSP LABS LLC privacy principles

Across all of our business activities we seek to base our privacy practices on accepted principles of privacy and data protection. These principles include:

  • Transparent: To be open about privacy practices, policies, developments, and the details of any processing that takes place and to specify the purposes for which Personal Data is collected and processed before such collection takes place.

  • Fair in Processing: To obtain Personal Data in good faith by legitimate, lawful, and fair means and to process Personal Data only in accordance with the purposes for which it was collected.

  • Engage in Privacy by Design: To ensure we create solutions and process data with privacy at the forefront and in accordance with these principles.

  • Accountable: To be accountable for complying with measures that give effect to these principles, including by ensuring accountability of third parties with whom we interact through appropriate contracts.

  • Responsive to Privacy Requests: To be responsive to individual’s privacy rights afforded by law.

  • Protective: To protect Personal Data using reasonable security safeguards, to ensure data accuracy, and to limit use to that which is necessary for the processing purpose.

The purpose and reach of this privacy notice

This Notice describes the types of Personal Data that KSP LABS LLC may collect or process, how we may use and disclose that Personal Data, and how you may exercise any rights you may have regarding our processing of your Personal Data.

This Notice applies to Personal Data collected or processed by us online (through websites, applications, email, and otherwise) (“Online Services”); when we process your Personal Data for your potential participation as a research subject in clinical trials; when we process Personal Data for your potential participation in clinical trials; when we process your Personal Data in connection with your purchase of one of our products or services as a consumer; when we process Personal Data for your potential participation in clinical trials as an investigator or a member of the investigator team; when we process medical information and in connection with post-approval pharmacovigilance and adverse events, complaints, and reports; when we provide products or services to you, your doctor, hospital, medical treatment or scanning facility, or other healthcare provider (collectively, “Healthcare Provider,” which refers both to the Healthcare Provider institution, organization, or company, and individuals employed by or working for or with such organization), or your patients; and in other situations where you interact with us, including but not limited to interacting with or visiting our sites and offices or our events (e.g., tradeshows and conferences) (such products, services, Online Services, and other systems collectively, the “Products and Services”); when we process your data as an employee of a company for which we provide Products or Services; or anywhere this Notice is posted or referenced. This Notice also applies to Personal Data that is collected or processed when you interact with us in person, by telephone, or by mail.

  • KSP LABS LLC may have other unique privacy notices that apply to certain specific situations, including informed consent forms for use in interventional and observational medical research. To the extent you were provided with a different privacy notice or policy and those policies or notices apply, those policies or notices will govern our interactions with you, not this one.

  • If you provide us with Personal Data of anyone other than yourself (such as a patient or family member), please note that you are responsible for complying with all applicable privacy and data protection laws prior to providing that information to KSP LABS LLC (including obtaining consent, if required).

  • Please review this Notice carefully. To the extent permitted by applicable law, by providing us your Personal Data or otherwise interacting with us, you are agreeing to this Notice.

  • The KSP LABS LLC subsidiary or affiliate with whom you, your employer, your Healthcare Provider, or your patient is interacting or who owns and operates the Product or Service is, where applicable, the entity responsible for the collection and use of your Personal Data (known in some jurisdictions as the “data controller”). A list of the data controllers can be found, and contact details can be found in the Contact Us section at the end of this Notice and in the list of data controllers.

Information collected

What is Personal Data?

  • “Personal Data” is any information—as electronically or otherwise recorded—that can be used to identify a person or that we can link directly to an individual, such as name, address, email address, telephone number, or credit card number, as applicable. In some jurisdictions, Personal Data can include information that indirectly identifies a person, such as a unique number assigned to a patient by a Healthcare Provider or a clinical trial participant, even in the absence of other identifying information.

  • Personal Data may include information considered sensitive in some jurisdictions, such as biometric information, genetic information, medical and health information, financial account information, geolocation, ethnic or racial origin, information concerning your sex life or your sexual orientation, and other information. Please note that, for patients, as described below, we may receive information about you from your Healthcare Provider or others when legally permitted. Data that could be considered Sensitive Personal Data is highlighted with an asterisk (*) in the summary charts below.

  • We will process any Personal Data we collect in accordance with applicable law and as described in this Notice (unless, as explained above, a separate policy or notice governs). In some circumstances, if you do not provide us with your Personal Data, certain Products and Services may be unavailable to you.